73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the stats appear more genuine which is what the prospective clients are searching for. Practically a 3rd of customers state written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.

Source: Fan and Fuel

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a business's reputation doesn't impact just the consumers. Prospective employees likewise look at scores and take a look at reviews.

Source: Deloitte

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star ranking is the first thing consumers see. Still, users take notice of other aspects also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of US consumers.

Source: Statista

64% Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about very first impressions?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Generally two-thirds of companies have outstanding and great ratings. Just 5% of businesses have a ranking below three stars.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat customers fairly normally flourish, review websites help make sure of that.

Source: Statuslabs

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your customers creates trust. Even something easy like responding to their reviews and remarks can make them feel valued.

As you might anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

Fifty Percent Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

83% Of All Young Consumers Were Invited To Post A Review Recently

Of those asked, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

86% Of Consumers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a good experience.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Clients

24% of US shoppers consider reviews as 'incredibly influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those same customers are likewise ready to accept slower shipping times for such products.

Source: Turntonetworks

63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.

These online review statistics show the general appeal of a website can just go so far when it comes to trust.

Source: Review Trackers