91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the huge impact user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Customer Reviews Of Professional Services

More than half of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to select a medical professional or a lawyer.

Younger people (age 18-35) are much more likely to work with an expert based on online reviews. Just 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Consumers Might Spend 31% More With A Business That Has Excellent Reviews

Take note of this fact. The more detailed other users explain your product or service, the more money you can charge and consumer review statistics reveal to us precisely how much more.

Source: Martech Zone

70% Of Customers Choose To Learn About A Business Through Posts And Reviews, Instead Of Ads

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are without a doubt the very best method to discover the truth about a product or service.

Source: Statuslabs

89% Of Customers Browse A Businesses Feedback To Reviews

Not only do many individuals read the review replies, 30% of them value them highly. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

95% Of Unsatisfied Consumers Will Go Back To A Company If A Company Manages To Resolve Problems Rapidly And Effectively

Consumers don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

90% Of Buyers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

Customers Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Typically 2 out of 3 companies have excellent and awesome scores. Just 5% of companies have a rating below three stars.

Source: Brightlocal

77% Of Consumers Would Likely Leave A Review If They Were Asked

More than a 35% would do it to educate others about their consumer experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to post a review to assist other individuals with their choice making process.

Source: Podium