83% Of All Younger Customers Were Asked To Give A Review Recently

Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Online Product Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review stats show the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as suggestions from family and friends.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of businesses question the integrity of online reviews. Nevertheless, they recognize the enormous impact user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.

Source: Career Arc

A One Star Increase In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly typically prosper, review websites help make sure of that.

Source: Statuslabs

The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Customer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are generally ads.

Source: Martech Zone

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses

Younger individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

90 Percent Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people state about impressions, right?

Users get their impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

The Average Review Length Has Actually Become 65% Shorter Since 2010

These days reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of a tweet.

Source: Review Trackers

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now understand why consumer reviews are so powerful, a lot of businesses obviously do not.

Source: LsaInsider

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. People expect to see some negative reviews.

Source: Capterra

95% Of Dissatisfied Clients Will Return To A Business If A Business Makes An Effort To Resolve Issues Rapidly And Effectively

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to fix things. If there's nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

83 Percent Of Clients Don't Rely On Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements select to take note of customers' suggestions online.

Source: Statuslabs

89% Of Shoppers Want To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

71% Of Millennials Search Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a medical professional.

Younger people (age 18-35) are a lot more inclined to work with a professional based on online reviews. Only 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

70 Percent Of Consumers Choose To Find Out About A Business Via Posts And Reviews, Instead Of Ads

Advertisements are all well and good, however it's worth trying a different approach too. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs