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Online Product Reviews About A Product Can Increase Its Conversion Rate By A Whopping 270%
User review statistics reveal the purchase probability for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
If A Business Manages To Fix Problems Rapidly And Efficiently, 95% Of Disappointed Customers Will Return To A Company
Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
72% Of Customers Won't Take Action Unless They Check Out Some Reviews
No matter how eye-catching your marketing is, you still require customer reviews. There's no skirting around it. Consumers are still going to hear you out, however they trust other people more.
Source: My Testimonial Engine
73% Of Customers Think Client Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with ratings alone.
Client reviews make the stats appear more authentic which is what the prospective consumers are searching for. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are useful and pertinent.
Source: Fan and Fuel
Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the maker says. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
60 Percent Of Customers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.
Reviews and rating data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Posted On Twitter Can Increase Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of companies really use them.
Although we now know why client reviews are so effective, a lot of businesses obviously don't.
Source: LsaInsider
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista