60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking stats show individuals value the opinion of peers more than any other content.

Source: Collective Bias

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are generally advertisements.

Source: Martech Zone

86 Percent Of Customers Would Think About Writing A Review For A Business

Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who read customer reviews, concur that it increases their buying confidence.

Businesses use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to improve your website's SERP ranking.

Taking a look at online rankings statistics, we found out that a business requires to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

The Majority Of Best-selling Products Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating statistics, conversion rates begin to decrease as rankings rise above 4.7.

Source: Spiegel Research Center

USA Consumers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.

Source: Statista

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Unhappy Consumers Will Return To A Business

Customers do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

15% Of People Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15 percent of possible customers won't even think about doing business with a business they can't find opinions about.

Source: Statuslabs

Only 6% Of Consumers Don't Rely On Customer Reviews At All

According to client review data, a massive 19% of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270%

User review stats show the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions

Facebook is presently the most popular social network which can also affect our buying decisions.

According to social media reviews statistics, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business.

Source: RevLocal

70 Percent Of Customers Need To Read At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a better idea of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still need client reviews. There's no other way around it. Consumers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine