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89% Of Individuals Want To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, people today choose to read reviews on their mobile devices.
Source: Statista
88% Of Executives Judge Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation does not impact simply the clients. Prospective team members also look at rankings and take a look at reviews.
Source: Deloitte
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Nearly a third of consumers say written reviews are the only function that makes them think the websites' reviews are pertinent and helpful.
Source: Fan and Fuel
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer states. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US shoppers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user rankings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new car and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other consumers, you manage to select a model that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
98 Percent Of Yelp's Browsers Bought From A Business They Discovered On The Site
Normally, 142 million consumers go to Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal