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95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really frequently'.
Source: Trust You
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying preferences.
According to social media reviews stats, Facebook impacts more than half of users' purchase decisions.
Facebook reviews statistics expose that 4 out of five users are more likely to rely on a local business if it has positive reviews.
Source: RevLocal
71% Of Millennials Browse Customer Reviews Of Expert Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a lawyer or a doctor.
Young people (age 18-35) are even more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
89% Of Individuals Like To Read Reviews On Their Cell Phones
Be it by means of an app or a mobile browser, people today choose to read reviews on their smart phones.
Source: Statista
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Reviews Posted On Twitter Can Increase Sales By 6.46%
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies in fact make use of them.
Although we now know why customer reviews are so powerful, the majority of businesses obviously don't.
Source: LsaInsider
American Shoppers Consider "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals read reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of American customers.
Source: Statista
98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site
Usually, 142 million customers visit Yelp each month. This is as good a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people read many more reviews to get a clear view of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
Half Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated material has an unassailable impact on consumers.
If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have visited a supplier. Online review trends reveal people prefer to comment if they had a favorable experience, instead of a mediocre or negative one.
Source: Brightlocal
If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Utilize A Company
This stat is one of numerous that highlight the importance of online ratings. Now that news of customer satisfaction travels this fast, keeping your clients pleased is more important than ever.
57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for businesses with an ideal five star score.
Source: Brightlocal
90 Percent Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals state about very first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies need to be continuously asking for reviews.
Source: Statuslabs
A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income
Businesses that treat customers well usually succeed, review sites help make certain of that.
Source: Statuslabs