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15 Percent Of Users Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of potential clients won't even think about working with a company they can't discover opinions about.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Reviews Posted On Twitter Can Improve Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
63.6 Percent Of Customers Visit Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats show the general appeal of a website can only go so far when it pertains to trust.
Source: Review Trackers
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to purchase a brand-new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to decide on a model that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Only 6% Of Customers Don't Trust Consumer Reviews At All
According to client review statistics, a massive 19% of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. However, they understand the massive effect user rankings have on their business. Undesirable client or staff member reviews can influence 90% of job seekers.
Source: Career Arc
77% Of Users Don't Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be continuously requesting reviews.
Source: Statuslabs
Buyers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done quicker. Therefore, purchasing choices are made quickly.
Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
86 Percent Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal