52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. People expect to see some negative reviews.

Source: Capterra

Consumers Might Spend 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this fact. The better other users describe your services or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Generally, 142 million customers go to Yelp on a monthly basis. If you have not claimed your free Yelp business page, this is as excellent a time as any.

Source: RevLocal

77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Customers don't care how great your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

Over Half Of People Aged 25 To 34 Published Reviews

According to Statista, the younger generations are clearly the more opinionated ones.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those exact same customers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews go on without a response. That's regrettable, due to the fact that those companies are losing customers that way.

Source: Review Trackers

90% Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what individuals state about impressions, right?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your site, think about asking your visitors to write one.

Source: Martech Zone

74% Of Local Companies Have At A Minimum, 1 Google Review

One review is far from enough to enhance your website's SERP ranking.

Looking at online rankings stats, we found out that a business requires to have at least 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Reviews Posted On Twitter Can Improve Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

89% Of Consumers Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, folks prefer to read reviews on their phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Company

The star rating is the first thing customers see. Still, users take note of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of USA customers.

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying preferences.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to trust a local business.

Source: RevLocal

Only 6% Of Consumers Don't Trust Customer Reviews At All

According to client review data, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars

Typically 2 out of 3 businesses have outstanding and awesome scores. Only 5% of businesses have a rating listed below 3 stars.

Source: Brightlocal

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue

Businesses that treat customers honorably normally succeed, review sites help make certain of that.

Source: Statuslabs