74 Percent Of Local Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online rankings data, we found out that a business requires to have at least 40 reviews before users "Award" it with a star.

Source: Brightlocal

89% Of Clients Want To Read Reviews On Their Cell Phones

Be it via an app or a mobile internet browser, people prefer to read reviews on their cell phones.

Source: Statista

95% Of Unsatisfied Customers Will Return To A Company If A Business Makes An Effort To Fix Issues Quickly And Effectively

Clients don't anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the customers. Potential employees likewise look at ratings and read reviews.

Source: Deloitte

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that possibly the reviews are phony. Consumers anticipate to see some negative reviews.

Source: Capterra

60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being twice as likely to be affected than ladies.

Reviews and ranking stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

83% Of Clients Do Not Rely On Advertising

The traditional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to take notice of consumers' suggestions online.

Source: Statuslabs

72% Of Clients Won't Take Action Unless They Read Some Reviews

Regardless of how tempting your marketing is, you still need client reviews. There is no skirting around it. Customers are still willing to hear you out, however they rely on other people more.

Source: My Testimonial Engine

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

Google Represents 57.5% Of All Reviews Across The Globe

As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have great and exceptional rankings. Just 5% of companies have a ranking below three stars.

Source: Brightlocal

Due To The Fact That They Want To Buy A Service Or An Item And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.

Review websites are locations that customers go to get the truth about a service, business or product . Users come since they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

89% Of Clients Read A Businesses Replies To Reviews

Not only do a lot of individuals check out the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz