88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management stats show a business's reputation does not impact just the customers. Potential team members likewise look at scores and read reviews.

Source: Deloitte

83% Of All Younger Customers Were Invited To Give A Review Recently

Of those asked, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all consumers to leave a review on their business.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

American Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US clients.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Utilize A Service

This stat is one of many that illustrate the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients happy is more crucial than ever.

57% of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for businesses with a perfect five star rating.

Source: Brightlocal

70 Percent Of Consumers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements

Ads are all well and good, but it's worth trying a different approach also. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and rankings, did you understand that 81 percent of customers will pay more for an item with reviews and those same clients are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users explain your product and services, the more money you can charge and consumer review statistics reveal to us exactly how much more.

Source: Martech Zone

15% Of Visitors Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible clients won't even consider working with a company they can't find opinions about.

Source: Statuslabs

91% Of Millennials Have Faith In Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as suggestions from family and friends.

Source: Brightlocal

A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Income

Businesses that treat customers fairly normally succeed, review sites help make certain of that.

Source: Statuslabs

More Than Half Of Consumers Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are clearly the more vocal ones.

Source: Statista

Software Application Reviews Influence Over 98% Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

Users Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, buying choices are made quickly.

Online reviews are certainly convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

89% Of Clients Review A Businesses Feedback To Reviews

Not only do many clients read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal