United States Shoppers Regard "Product Performance" To Be The Most Useful Detail In Product Reviews

When people check out reviews, they focus on different aspects of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of American consumers.

Source: Statista

More Than Half Of Consumers Aged 25 To 34 Submitted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

91% Of Millennials Have Faith In Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as advice from friends and family.

Source: Brightlocal

If A Company Manages To Solve Issues Quickly And Effectively, 95% Of Disappointed Consumers Will Go Back To A Business

Clients do not expect you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's nothing else a company can do to solve a concern, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Just 44% Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really use them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process

Let's say you want to purchase a brand-new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you quickly decide on one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation does not affect simply the consumers. Prospective team members also look at scores and read reviews.

Source: Deloitte

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly normally succeed, review sites help make certain of that.

Source: Statuslabs

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social network which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase choices.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

72% Of Customers Won't Take Action Before They Read Some Reviews

No matter how enticing your marketing is, you still need consumer reviews. There is no skirting around it. Consumers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

70 Percent Of Customers Choose To Discover A Business By Means Of Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it's worth trying a different approach as well. Reviews are by far the best way to find the truth about a service or product.

Source: Statuslabs

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Most people check out much more reviews to get a better idea of how the business is in fact doing. Don't depend on that fact alone.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review data, a whopping 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Customers don't care how good your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%

User review statistics reveal the purchase likelihood for a product with five reviews is 270 percent higher than the exact same item without reviews.

Source: Spiegel Research Center

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review data make it clear people aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the potential customers are trying to find. Practically a 3rd of customers state written reviews are the only function that makes them believe the websites' reviews are appropriate and useful.

Source: Fan and Fuel