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Many Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or negative one.
Source: Brightlocal
77% Of Customers Would Leave A Review If They Were Asked
More than a 35% would do it to advise others about their client encounter and 24% would probably direct their review to the company itself.
Over a 26% would want to give a review to assist other individuals with their choice making process.
Source: Podium
Just 6% Of Customers Do Not Trust Client Reviews At All
According to client review data, a tremendous 19 percent of customers always trust online reviews and never ever a buy without reading reviews initially.
Source: Statista
Reviews Posted On Twitter Can Help Boost Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
72% Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
83% Of Clients Do Not Rely On Advertising
The traditional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust ads select to focus on customers' recommendations online.
Source: Statuslabs
One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the worth of being informed. User-generated content has an unassailable impact on consumers.
If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients honorably usually flourish, review sites help make sure of that.
Source: Statuslabs
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management stats suggest a company's reputation does not impact just the customers. Potential employees likewise look at ratings and read reviews.
Source: Deloitte
89% Of Consumers Read A Businesses Replies To Reviews
Not only do the majority of customers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
15 Percent Of Buyers Do Not Trust Businesses Without Any Online Reviews
No trust indicates no interactions. 15% of potential customers won't even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics place consumers' reviews as the most credible source of recommendations. Online reviews typically carry the very same weight as advice from family and friends.
Source: Brightlocal