88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats indicate a company's reputation doesn't impact simply the clients. Potential employees also take a look at scores and take a look at reviews.

Source: Deloitte

89% Of Buyers Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile browser, people young and old choose to read reviews on their smart phones.

Source: Statista

70 Percent Of Customers Choose To Learn About A Business Through Reviews And Articles, Rather Than Advertisements

Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

95% Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

89% Of Consumers Review A Companies Feedback To Reviews

Not only do many individuals check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

If A Business Deals With Problems Quickly And Efficiently, 95% Of Unsatisfied Consumers Will Return To A Business

Consumers do not expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general popularity of a website can only go so far.

Source: Review Trackers

72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews

Irrespective of how captivating your marketing is, you still require consumer reviews. There's no way around it. Consumers are still ready to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Software Application Reviews Influence Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

More Than Four Negative Reviews About A Business Or Product Might Reduce Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A Lot Of Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or a lawyer.

Young people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

74% Of Local Businesses Have At A Minimum, One Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online ratings stats, we discovered that a company needs to have at least 40 reviews before consumers "Award" it with a star.

Source: Brightlocal

83% Of All Younger Shoppers Were Invited To Give A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all clients to give a review on their company.

Source: Brightlocal

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other consumers, you manage to choose a model that works for you. That's how positive reviews transform customers into consumers.

Source: Consumer Affairs

30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your clients builds their trust. Even something as basic as reacting to their reviews and remarks can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more cash with a business.

Source: Statuslabs

77% Of Consumers Would Likely Give A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer encounter and 24% would certainly direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their choice making process.

Source: Podium