70 Percent Of Consumers Prefer To Discover A Business Via Posts And Reviews, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best way to find the truth about a service or product.

Source: Statuslabs

77% Of Individuals Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies need to be continuously requesting reviews.

Source: Statuslabs

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a reply. That's too bad, since those companies are losing customers that way.

Source: Review Trackers

Just 6 Percent Of Consumers Do Not Trust Consumer Reviews At All

According to consumer review stats, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

United States Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of American customers.

Source: Statista

67% Of Consumers Report Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when consumers have to choose a service provider.

Source: DemandGenReport

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency also.

The share of clients, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

73% Of Consumers Think Customer Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear individuals aren't pleased with ratings alone.

Written reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Almost a 3rd of consumers say composed reviews are the only function that makes them believe the websites' reviews are relevant and helpful.

Source: Fan and Fuel

83% Of All Younger Clients Were Invited To Leave A Review Recently

Of those asked, 80% of clients did leave a review. Overall, companies have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews

Corresponding with your clients builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you might expect, customers who feel this way are going to invest more cash with a company.

Source: Statuslabs

The Typical Review Length Has Actually Become 65% Much Shorter Since 2010

In recent years reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.

Source: Review Trackers

15% Of Consumers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even consider doing business with a company they can't find opinions about.

Source: Statuslabs

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they check out reviews 'always' or 'really frequently'.

Source: Trust You

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Overall two-thirds of companies have outstanding and great scores. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

When it comes to trust, these online review stats show the basic popularity of a site can just go so far.

Source: Review Trackers

Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, producers' descriptions are basically advertisements.

Source: Martech Zone