71% Of Millennials Search Customer Reviews Of Professional Services

Majority of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to pick an attorney or a physician.

Young people (age 18-35) are even more inclined to hire an expert based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

73 Percent Of Customers Believe Consumer Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with scores alone.

Client reviews make the stats appear more genuine which is what the prospective consumers are searching for. Almost a third of consumers state written reviews are the only function that makes them think the websites' reviews are useful and relevant.

Source: Fan and Fuel

Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Clients

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those same consumers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

Google Accounts For 57.5% Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

Most Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a supplier. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

89% Of Buyers Choose To Read Reviews On Their Mobile Phones

Be it by means of an app or a mobile browser, individuals choose to read reviews on their phones.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a new vehicle and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other people, you quickly pick one that works for you. That's how positive reviews convert consumers into consumers.

Source: Consumer Affairs

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews remain without a reaction. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

89% Of Consumers Read A Businesses Responses To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.

Source: Brightlocal

More Than Half Of Consumers Will Not Use A Business If It Has Less Than A 4 Star Ranking

This stat is among lots of that illustrate the significance of online rankings. Now that news of consumer fulfillment travels this fast, keeping your consumers pleased is more important than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with an ideal five star rating.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More

We already discussed the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.

Source: Capterra

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars

Overall two thirds of businesses have exceptional and good rankings. Only 5% of companies have a score below three stars.

Source: Brightlocal

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Clients Might Spend 31 Percent More With A Business That Has Terrific Reviews

Pay attention to this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone