83 Percent Of Customers Don't Rely On Advertising

The standard channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements pick to pay attention to customers' suggestions online.

Source: Statuslabs

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the maker says. The reason, producers' descriptions are generally advertisements.

Source: Martech Zone

Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to consumer review statistics, a tremendous 19 percent of customers constantly trust online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses ought to be constantly requesting reviews.

Source: Statuslabs

More Than Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the value of online rankings. Now that news of consumer complete satisfaction travels this quick, keeping your customers pleased is more important than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider

When customers have to pick a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

73 Percent Of Consumers Think Customer Reviews Are More Important Than Star And Number Scores

Online review statistics make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Practically a 3rd of customers state written reviews are the only feature that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

15% Of Users Do Not Trust Businesses With No Online Reviews

No trust suggests no interactions. 15% of possible clients won't even think about working with a company they can't discover viewpoints about.

Source: Statuslabs

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them a good experience.

Source: Brightlocal

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two thirds of companies have excellent and awesome rankings. Just 5% of businesses have a ranking listed below 3 stars.

Source: Brightlocal