67% Of Consumers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When clients need to pick a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people know the value of being informed. User-generated material has an unassailable effect on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to select a legal representative or a physician.

Younger people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider hiring an attorney without any.

Source: Thomson Reuters

A One Star Boost In Ranking Can Cause A 5% To 9% Boost In Business Income

Businesses that treat clients fairly usually succeed, review websites help make sure of that.

Source: Statuslabs

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of Online Shopping.

Today's buyers are smart and want the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the buying decision.

Source: Statista

Most Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everybody pleased, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. In some cases a lower score actually helps your overall rating.

According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews

Corresponding with your consumers develops trust. Even something like responding to their reviews and remarks can make them feel valued.

As you might anticipate, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

73% Of Customers Think Client Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more authentic which is what the potential customers are looking for. Nearly a 3rd of customers state written reviews are the only feature that makes them believe the sites' reviews are pertinent and useful.

Source: Fan and Fuel

If They Were Asked, 77% Of Customers Would Likely Leave A Review

More than a 35% would post a review to inform others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would want to leave a review to assist other people with their choice making process.

Source: Podium

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read client reviews, agree that it increases their purchasing confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews

Online review statistics clarify that 63% of client reviews stay without a response. That's regrettable, since those companies are losing customers that way.

Source: Review Trackers

88% Of Executives View Reputation Risk As A Leading Business Concern

Reputation management stats suggest a business's reputation doesn't affect simply the clients. Prospective employees also look at scores and take a look at reviews.

Source: Deloitte