American Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on various elements of the shopping experience when individuals check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA consumers.

Source: Statista

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. They will be willing to share it if you offer them a good experience.

Source: Brightlocal

95% Of Dissatisfied Clients Will Return To A Company If A Company Manages To Fix Issues Rapidly And Efficiently

Consumers don't anticipate you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a business can do to fix a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not affect simply the customers. Prospective employees likewise look at ratings and read reviews.

Source: Deloitte

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated content has an unassailable influence on consumers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

The Majority Of Customers Aged 25-34 Posted Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

60% Of Customers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Just 6 Percent Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews initially.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Customers

24% of US shoppers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise willing to accept slower shipping times for such items.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing consumers see. Still, users focus on other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.

Source: Statista