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Google Represents 57.5 Percent Of All Reviews World Wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Since They Want To Acquire A Service Or An Item And Desire To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Websites.
Review sites are places that customers go to get the facts about a service, business or product . Users come due to the fact that they have currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
63.6 Percent Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the basic appeal of a site can only go so far.
Source: Review Trackers
67% Of Consumers Claim That Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a huge effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
If They Were Asked, 77% Of Customers Would Most Likely Leave A Review
More than a 35% would submit a review to inform others about their consumer encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to post a review to assist other individuals with their choice making process.
Source: Podium
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Generally 2 out of 3 businesses have excellent and good rankings. Only 5% of companies have a rating listed below three stars.
Source: Brightlocal
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are basically ads.
Source: Martech Zone
15 Percent Of People Don't Trust Businesses With No Online Reviews
No trust implies no interactions. 15 percent of prospective customers won't even consider working with a company they can't find viewpoints about.
Source: Statuslabs
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat customers well normally prosper, review sites help make certain of that.
Source: Statuslabs
72% Of Clients Won't Take Action Unless They Read Some Reviews
Regardless of how tempting your marketing is, you still need consumer reviews. There's no other way around it. Consumers are still willing to hear you out, however they trust other people more.
Source: My Testimonial Engine
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People anticipate to see some unfavorable reviews.
Source: Capterra
89% Of Shoppers Like To Read Reviews Using Their Smartphones
Be it through an app or a mobile web browser, people young and old choose to read reviews on their cell phones.
Source: Statista