82% Of Customers Check Out Review Sites Since They Want To Acquire A Product Or A Service And Wish To Get The Facts About The Businesses Services And Products.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

One-half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger people understand the value of being informed. User-generated content has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

95% Of Unhappy Clients Will Go Back To A Business If A Business Deals With Issues Quickly And Efficiently

Consumers don't anticipate you to be perfect. They do expect you to fix things when they go wrong. If there is nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from enough to enhance your site's SERP ranking.

Looking at online ratings data, we discovered that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

Consumers Might Spend 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your product or service, the more cash you can charge and customer review statistics reveal to us exactly how much more.

Source: Martech Zone

83 Percent Of Customers Do Not Trust Advertising

The standard channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements select to focus on consumers' recommendations online.

Source: Statuslabs

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically ads.

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews Around The World

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users take note of other aspects as well, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of United States consumers.

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.

Source: Reevoo

95% Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.

Today's consumers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

89% Of Consumers Browse A Companies Reactions To Reviews

Not only do most shoppers read the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

70% Of Customers Prefer To Learn About A Business Via Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth attempting a different approach also. Reviews are without a doubt the very best method to discover the truth about a service or product.

Source: Statuslabs

89% Of Clients Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile browser, everyday people prefer to read reviews on their cell phones.

Source: Statista

If They Were Asked, 77% Of Clients Would Post A Review

More than a 35% would leave a review to notify others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium