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Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to client review stats, a whopping 19% of customers always trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
United States Shoppers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews
When people read reviews, they focus on various elements of the shopping experience. But according to online review stats, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US customers.
Source: Statista
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful people know the value of being informed. User-generated material has an indisputable influence on consumers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
The Average Review Word Count Has Become 65% Much Shorter Since 2010
As of late reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
Many Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
73 Percent Of Customers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective consumers are searching for. Nearly a third of consumers state composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.
Source: Fan and Fuel
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star score is the first thing customers see. Still, users pay attention to other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA consumers.
Source: Statista
Customer Reviews On Products Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
86% Of Consumers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they invest at your business. If you give them an excellent experience, they will be willing to share it.
Source: Brightlocal
83% Of All Young Consumers Were Asked To Submit A Review Recently
Of those asked, 80% of customers did give a review. Overall, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal