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Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
61% Of Regional Businesses Have An Average Rating Of 4 To 5 Stars
Typically two thirds of businesses have exceptional and great ratings. Just 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44% increase.
Source: RevLocal
Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read client reviews, concur that it increases their purchasing confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them an excellent experience, they will want to share it.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Therefore, purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
United States Shoppers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of American consumers.
Source: Statista
If A Company Manages To Solve Issues Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Only 6% Of Customers Do Not Trust Consumer Reviews At All
According to consumer review data, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista