If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use An Organisation

This stat is one of many that highlight the significance of online ratings. Now that news of client fulfillment travels this quick, keeping your clients happy is more important than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with a best five star ranking.

Source: Brightlocal

Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent

User review statistics reveal the purchase probability for a product with five reviews is 270% higher than the same item without reviews.

Source: Spiegel Research Center

72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews

No matter how enticing your marketing is, you still require consumer reviews. There's no way around it. Clients are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

49% Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of consumers, who take note of the number of reviews is currently at 46%.

Source: Brightlocal

83% Of Clients Do Not Rely On Advertising

The standard channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads choose to pay attention to customers' recommendations online.

Source: Statuslabs

67% Of Customers Suggest Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have an enormous effect on their decision when consumers have to choose a service provider.

Source: DemandGenReport

Favorable Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Because the huge majority of customers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

Four reviews may be too few. Most people check out many more reviews to get an idea of how business is really doing. Do not depend on that statistic alone.

Source: Brightlocal

Over Half Of People Aged 25-34 Submitted Reviews

According to Statista, the more youthful generations are seemingly the more opinionated ones.

Source: Statista

USA Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US customers.

Source: Statista

89% Of Customers Read A Businesses Replies To Reviews

Not only do most clients read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.

Source: Brightlocal

Almost All Customers, Who Use Online Reviews, Read Them Early In The Buying Process

Let's say you want to buy a new car and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.

With the help of other people, you manage to pick a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and rating statistics show individuals value the opinion of peers more than any other material.

Source: Collective Bias

Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

63.6 Percent Of Customers Go To Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the general popularity of a website can just go so far.

Source: Review Trackers