91 Percent Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics position consumers' reviews as the most credible source of suggestions. Online reviews usually bring the very same weight as guidance from friends and family.

Source: Brightlocal

Customers Might Invest 31 Percent More With A Business That Has Excellent Reviews

Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers well normally succeed, review websites help make certain of that.

Source: Statuslabs

89% Of Clients Read A Businesses Replies To Reviews

Not only do the majority of shoppers read the review replies, 30% of them highly value them. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than two thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

One-half Of All Of The Millennial's "Always" Read Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated content has an indisputable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.

Obviously, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Users Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying choices are made quickly.

Online reviews are clearly persuasive, yet marketers haven't always come to value the power of them.

Source: Martech Zone

Only 6% Of Consumers Don't Trust Client Reviews At All

According to consumer review statistics, a massive 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people read many more reviews to get a clear view of how the business is in fact doing. Do not depend on that statistic alone.

Source: Brightlocal

Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US consumers consider reviews as 'incredibly influential'.

To illustrate the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such products.

Source: Turntonetworks

82 Percent Of Consumers Go To Review Websites Because They Wish To Buy A Service Or A Product And Wish To Get The Facts About Business Products And Services.

Users come because they have actually currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.

Source: Statista

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some unfavorable reviews.

Source: Capterra

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million customers visit Yelp each month. This is as good a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

60% Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than ladies.

Reviews and ranking statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

77% Of Consumers Would Undoubtedly Submit A Review If They Were Asked

More than a 35% would post a review to advise others about their customer encounter and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to help other people with their decision making process.

Source: Podium