91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they realize the enormous effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%

One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.

Obviously, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Positive Reviews Motivate 68% Of Customers To Choose A Local Business

Since the large bulk of customers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

61% Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Generally 2 out of 3 companies have exceptional and good scores. Just 5% of companies have a rating listed below 3 stars.

Source: Brightlocal

53% Of Customers Expect Companies To Reply Within A Week To Negative Reviews

Online review stats show that 63% of customer reviews go on without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Just 6% Of Consumers Do Not Trust Client Reviews At All

According to consumer review data, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

If They Were Asked, 77% Of Customers Would Likely Post A Review

More than a 35% would do it to educate others about their consumer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to submit a review to assist other individuals with their choice making process.

Source: Podium

72% Of Clients Will Not Take Action Before They Read Some Reviews

Regardless of how attractive your marketing is, you still require client reviews. There is no other way around it. Customers are still happy to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when consumers have to choose a service provider.

Source: DemandGenReport

90 Percent Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you do not have reviews on your website, consider asking your visitors to write one.

Source: Martech Zone

70% Of Consumers Prefer To Find Out About A Business Via Articles And Reviews, Instead Of Ads

Advertisements are all well and good, but it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star score is the first thing consumers see. Still, users take notice of other factors too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can likewise influence our purchasing decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal

Clients Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Pay attention to this statistic. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews Throughout The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

Majority Of Customers Will Not Utilize A Service If It Has Less Than A 4 Star Score

This stat is among many that illustrate the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers delighted is more important than ever.

57% of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for businesses with a best five star ranking.

Source: Brightlocal