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83% Of All Young Customers Were Invited To Give A Review Recently
Of those asked, 80% of clients did submit a review. In general, companies have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal
Favorable Reviews Encourage 68% Of Customers To Choose Local Businesses
Since the vast majority of consumers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
91 Percent Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews generally bring the same weight as recommendations from friends and family.
Source: Brightlocal
A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating statistics, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
52% Of Consumers Trust A Product More If It Has Negative Reviews As Well
We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.
Source: Capterra
61% Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 companies have excellent and good ratings. Just 5% of businesses have a ranking below three stars.
Source: Brightlocal
Reviews Shared On Twitter Can Grow Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Consumer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, producers' descriptions are basically ads.
Source: Martech Zone
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
30% Of Customers Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you might anticipate, clients who feel this way are ready to spend more cash with a company.
Source: Statuslabs
77% Of Clients Would Undoubtedly Post A Review If They Were Asked
More than a 35% would leave a review to inform others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to give a review to assist other individuals with their decision making process.
Source: Podium
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Picking A Service Provider
When consumers need to select a solution provider, reviews have a massive influence on their decision.
Source: DemandGenReport
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
Just 6 Percent Of Customers Don't Rely On Customer Reviews At All
According to consumer review stats, a massive 19% of consumers always rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
89% Of Clients Review A Companies Responses To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal