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67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
When clients have to choose a service provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
Reviews Published On Twitter Can Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
77% Of Individuals Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
15 Percent Of People Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential consumers won't even consider doing business with a company they can't find opinions about.
Source: Statuslabs
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18 percent of software purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
Google Represents 57.5 Percent Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review statistics clarify that 63% of customer reviews stay without a reaction. That's regrettable, since those businesses are losing clients that way.
Source: Review Trackers
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their buying confidence.
Companies use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
The Majority Of Clients Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
Only 6% Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a massive 19% of customers always trust online reviews and never a buy without reading reviews initially.
Source: Statista
The Typical Review Length Has Actually Gotten 65% Much Shorter Since 2010
At this present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
82% Of Consumers Visit Review Sites Since They Want To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services.
Users come since they have currently formed a purchase decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
89% Of Buyers Choose To Read Reviews Using Their Cell Phones
Be it by means of an app or a mobile internet browser, consumers choose to read reviews on their cell phones.
Source: Statista
89% Of Clients Read A Businesses Reactions To Reviews
Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the money they invest at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
A Lot Of Best Selling Products Have An Average Score Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star ratings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. Often a lower ranking in fact helps your overall score.
According to consumer rating statistics, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center