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Consumer Reviews On Items Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other peoples viewpoints before they ever trust what the producer says. The reason, manufacturers' descriptions are generally ads.
Source: Martech Zone
30% Of Clients Feel Positive About A Company Which Responds To Online Reviews
Staying connected with your consumers develops trust. Even something easy like responding to their comments and reviews can make them feel appreciated.
As you might expect, clients who feel this way are going to invest more money with a business.
Source: Statuslabs
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly generally prosper, review sites help ensure of that.
Source: Statuslabs
Google Accounts For 57.5% Of All Reviews Globally
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
These the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
Reviews Shared On Twitter Can Grow Revenues By 6.46%
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses really utilize them.
Although we now understand why consumer reviews are so effective, many businesses obviously do not.
Source: LsaInsider
89% Of Shoppers Prefer To Read Reviews Using Their Cell Phones
Be it through an app or a mobile web browser, individuals choose to read reviews on their cell phones.
Source: Statista
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star ranking is the first thing customers see. Still, users focus on other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
US Shoppers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US clients.
Source: Statista
Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this statistic. The better other users describe your product or service, the more cash you can charge and customer review stats show us exactly how much more.
Source: Martech Zone
60 Percent Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being two times as likely to be affected than women.
Reviews and score stats reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
The Majority Of People Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are purportedly the more vocal ones.
Source: Statista
77% Of Customers Would Most Likely Leave A Review If They Were Asked
More than a 35% would submit a review to educate others about their consumer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their choice making process.
Source: Podium
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social network which can also influence our buying decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of five users are more likely to trust a local business.
Source: RevLocal
Online Item Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review stats show the purchase likelihood for an item with five reviews is 270 percent higher than the very same item without reviews.
Source: Spiegel Research Center
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Purchasing Process
Let's say you wish to buy a brand-new car and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
83% Of Clients Do Not Rely On Advertising
The standard channels to reach clients aren't as prominent as they utilized to be. The majority of users who no longer trust ads choose to take note of consumers' recommendations online.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone