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77% Of Consumers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would do it to notify others about their customer experience and 24% would likely direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
91% Of Millennials Trust In Online Reviews As Much As Loved Ones
Online review stats put clients' reviews as the most reliable source of recommendations. Online reviews typically bring the exact same weight as suggestions from loved ones.
Source: Brightlocal
83 Percent Of Clients Do Not Trust Advertising
The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust ads select to take notice of clients' suggestions online.
Source: Statuslabs
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. Customers anticipate to see some negative reviews.
Source: Capterra
Just 6 Percent Of Consumers Don't Rely On Consumer Reviews At All
According to consumer review stats, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.
Source: Statista
53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
In recent years reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.
Source: Review Trackers
83% Of All Young Buyers Were Asked To Give A Review Recently
Of those invited, 80% of clients did leave a review. In general, businesses have actually asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
United States Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews
When people read reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
86% Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz