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60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be influenced than ladies.
Reviews and ranking statistics show people value the opinion of peers more than any other content.
Source: Collective Bias
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.
Source: Trust You
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are likewise ready to accept slower shipping times for such items.
Source: Turntonetworks
71% Of Millennials Browse Consumer Reviews Of Expert Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews stats, 59% used online reviews to select a doctor or a legal representative.
Young people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will think about employing an attorney without any.
Source: Thomson Reuters
63.6 Percent Of Customers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) behind.
When it comes to trust, these online review stats reveal the general appeal of a site can just go so far.
Source: Review Trackers
Reviews Published On Twitter Can Help Grow Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Over Half Of Customers Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are obviously the more opinionated ones.
Source: Statista
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this statistic. The more detailed other users explain your service or product, the more money you can charge and consumer review stats show us precisely just how much more.
Source: Martech Zone
88% Of Executives Consider Reputation Risk As A Leading Business Issue
Reputation management stats suggest a business's reputation doesn't impact just the clients. Potential employees likewise take a look at scores and take a look at reviews.
Source: Deloitte
72% Of Clients Will Not Take Action Unless They Read Some Reviews
Regardless of how eye-catching your marketing is, you still need consumer reviews. There's no skirting around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
30% Of Customers Feel Favorable To A Company Which Responds To Online Reviews
Communicating with your clients establishes trust. Even something easy like responding to their remarks and reviews can make them feel valued.
As you may expect, customers who feel this way are going to spend more cash with a company.
Source: Statuslabs
Over Half Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Score
This stat is among lots of that show the value of online ratings. Now that news of client fulfillment travels this fast, keeping your clients pleased is more important than ever.
57 percent of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.
Furthermore, 11% looked just for services with an ideal five star ranking.
Source: Brightlocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Overall 2 out of 3 businesses have excellent and awesome ratings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal