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The Typical Review Length Has Actually Become 65% Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's consumers are smart and desire the very best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated material has an indisputable influence on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Reviews Published On Twitter Can Boost Revenues By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
95% Of Disappointed Customers Will Return To A Company If A Company Makes An Effort To Resolve Issues Quickly And Efficiently
Customers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Only 6% Of Customers Do Not Rely On Customer Reviews At All
According to consumer review stats, a whopping 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews initially.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social media which can also influence our buying preferences.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
Facebook reviews statistics reveal that 4 out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
63.6% Of Consumers Check Out Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the basic appeal of a website can only go so far.
Source: Review Trackers
89% Of Customers Review A Companies Responses To Reviews
Not only do many shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
83% Of Customers Don't Rely On Advertising
The standard channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust advertisements pick to take note of customers' suggestions online.
Source: Statuslabs
98% Of Yelp's Visitors Bought From A Business They Found On The Website
Normally, 142 million customers visit Yelp each month. If you haven't claimed your complimentary Yelp business page, this is as great a time as any.
Source: RevLocal
Online Item Reviews About An Item Can Raise Its Conversion Rate By A Staggering 270 Percent
User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
77% Of Clients Would Likely Post A Review If They Were Asked
More than a 35% would submit a review to inform others about their customer experience and 24% would certainly direct their review to the business itself.
Over a 26% would be willing to leave a review to help other individuals with their choice making process.
Source: Podium
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews generally carry the very same weight as recommendations from family and friends.
Source: Brightlocal