Only 6% Of Customers Do Not Trust Customer Reviews At All

According to client review stats, a tremendous 19 percent of consumers constantly trust online reviews and never ever a buy without reading reviews initially.

Source: Statista

95% Of Dissatisfied Customers Will Return To A Business If A Business Deals With Issues Rapidly And Effectively

Customers do not expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a business can do to solve a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already touched upon the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Typically two-thirds of companies have exceptional and good scores. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270 Percent

User review statistics reveal the purchase likelihood for an item with 5 reviews is 270% higher than the exact same item without reviews.

Source: Spiegel Research Center

Reviews Posted On Twitter Can Help Increase Revenues By 6.46 Percent

Online review data reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

89% Of Clients Choose To Read Reviews Using Their Mobile Devices

Be it via an app or a mobile web browser, clients prefer to read reviews on their cell phones.

Source: Statista

73% Of Customers Believe Client Reviews Are More Crucial Than Star And Number Ratings

Online review stats make it clear individuals aren't satisfied with scores alone.

Written reviews make the stats appear more genuine which is what the prospective consumers are searching for. Nearly a third of consumers state written reviews are the only function that makes them think the websites' reviews are useful and pertinent.

Source: Fan and Fuel

The Typical Review Length Has Become 65% Much Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of tweet on twitter.

Source: Review Trackers

77% Of Customers Would Certainly Leave A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to give a review to assist other people with their decision making process.

Source: Podium

86 Percent Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to choose a legal representative or a medical professional.

Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Companies

More youthful people understand the worth of being informed. User-generated content has an indisputable influence on customers.

They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise influence our buying preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to trust a local business.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Product Might Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services

Leisure and business travelers alike check out reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software application purchasers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients well normally succeed, review sites help make sure of that.

Source: Statuslabs