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64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.
Businesses utilize the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
77% Of Customers Would Definitely Give A Review If They Were Asked
More than a 35% would leave a review to educate others about their client encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. Purchasing choices are made quickly.
Online reviews are certainly persuasive, yet marketers have not always come to appreciate the power of them.
Source: Martech Zone
73% Of Consumers Believe Customer Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Consumer reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Almost a 3rd of customers say written reviews are the only feature that makes them believe the sites' reviews are appropriate and beneficial.
Source: Fan and Fuel
82% Of Consumers Visit Review Websites Because They Wish To Acquire An Item Or A Service And Wish To Get The Truth About Business Products And Services.
Review sites are locations that people go to get the facts about a business, service or product . Because they have currently formed a buying decision, users come. The majority of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.
Source: RevLocal
89% Of Consumers Prefer To Read Reviews Using Their Mobile Phones
Be it by means of an app or a mobile web browser, folks choose to read reviews on their cell phones.
Source: Statista
15% Of Buyers Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15% of potential clients will not even think about working with a business they can't find opinions about.
Source: Statuslabs
US Consumers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics place consumers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as guidance from friends and family.
Source: Brightlocal
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. However, they recognize the massive impact user scores have on their business. Unfavorable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
When Purchasing Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Only 6 Percent Of Customers Don't Trust Client Reviews At All
According to consumer review data, a tremendous 19 percent of customers constantly trust online reviews and never ever a buy without checking out reviews initially.
Source: Statista