Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of companies actually make use of them.

Although we now know why customer reviews are so effective, many businesses obviously don't.

Source: LsaInsider

Over Half Of Customers Will Not Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of lots of that illustrate the significance of online rankings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more crucial than ever.

57 percent of customers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.

11 percent looked only for services with a best five star ranking.

Source: Brightlocal

89% Of Customers Read A Businesses Replies To Reviews

Not only do a lot of individuals read the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.

Source: Brightlocal

Positive Reviews Motivate 68% Of Consumers To Use A Local Business

Since the huge bulk of consumers check out reviews, you'd want yours to be appealing to new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

77% Of Customers Would Most Likely Submit A Review If They Were Asked

More than a 35% would leave a review to educate others about their customer encounter and 24% would most likely direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. However, they understand the huge impact user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Google Accounts For 57.5 Percent Of All Reviews Across The Globe

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Online Item Reviews About An Item Can Boost Its Conversion Rate By A Whopping 270%

User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being two times as likely to be affected than ladies.

Reviews and ranking statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

Only 6% Of Customers Don't Trust Client Reviews At All

According to consumer review stats, a massive 19 percent of consumers constantly rely on online reviews and never ever a make a purchase without checking out reviews.

Source: Statista

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics reveal user-generated content can do miracles in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can provide a mind-blowing 44% increase.

Source: RevLocal

American Consumers View "Product Performance" To Be The Most Useful Info In Product Reviews

When people read reviews, they focus on different aspects of the shopping experience. However according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

63.6 Percent Of Consumers Visit Google To Read Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review stats reveal the general popularity of a website can only presume when it pertains to trust.

Source: Review Trackers

53% Of Consumers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review statistics show that 63% of client reviews stay without a response. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

Because They Want To Purchase An Item Or A Service And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Visit Review Websites.

Users come because they have currently formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

77% Of Users Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

Most Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to customer rating statistics, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center