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89% Of Customers Browse A Businesses Feedback To Reviews
Not only do many individuals read the review replies, 30% of them hold them in high regard. Almost 96% read the responses to their own reviews.
Source: Brightlocal
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more helpful than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Website
Generally, 142 million consumers go to Yelp each month. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
72 Percent Of Clients Won't Take Action Before They Check Out Some Reviews
Regardless of how tempting your marketing is, you still require consumer reviews. There is no skirting around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to buy a brand-new car and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.
With the help of other customers, you manage to pick a model that works for you. That's how favorable reviews convert customers into consumers.
Source: Consumer Affairs
Only 6 Percent Of Consumers Don't Rely On Client Reviews At All
According to customer review stats, a whopping 19% of customers always trust online reviews and never a purchase without reading reviews first.
Source: Statista
82% Of Consumers Check Out Review Websites Because They Wish To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Product Or Services.
Review websites are locations that customers go to get the truth about a business, service or product . Users come because they have actually currently formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Unfavorable Reviews Can Improve Conversion By As Much As 85%
It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
67% Of Consumers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider
When clients need to select a service provider, reviews have an enormous effect on their decision.
Source: DemandGenReport
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer states. The reason, producers' descriptions are essentially advertisements.
Source: Martech Zone