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Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Because the vast bulk of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Product Might Decrease Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
74% Of Regional Companies Have At A Minimum, 1 Google Review
One review is far from sufficient to enhance your website's SERP ranking.
Taking a look at online ratings statistics, we learnt that a business needs to have an average of 40 reviews before consumers "Award" it with a star.
Source: Brightlocal
US Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of US customers.
Source: Statista
83% Of All Younger Customers Were Asked To Leave A Review Recently
Of those asked, 80% of customers did give a review. In general, businesses have asked 66% of all customers to submit a review on their business.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'very influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your website, consider asking your visitors to compose one.
Source: Martech Zone
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who check out client reviews, agree that it increases their buying confidence.
Organizations use the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Due To The Fact That They Want To Acquire An Item Or A Service And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Sites.
Users come due to the fact that they have currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
Consumers Could Spend 31% More With A Business That Has Great Reviews
Take note of this fact. The more detailed other users explain your product or service, the more cash you can charge and customer review stats reveal to us precisely just how much more.
Source: Martech Zone
86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
Reviews Published On Twitter Can Improve Revenues By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
63.6% Of Customers Check Out Google To Look For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the general appeal of a website can just go so far.
Source: Review Trackers
91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review stats put clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the same weight as advice from loved ones.
Source: Brightlocal
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews irrelevant.
It is for this reason that businesses ought to be constantly asking for reviews.
Source: Statuslabs