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89% Of Buyers Prefer To Read Reviews Using Their Mobile Devices
Be it through an app or a mobile web browser, people young and old choose to read reviews on their phones.
Source: Statista
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat clients fairly generally flourish, review websites help ensure of that.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star ranking is the first thing consumers see. Still, users take note of other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
72 Percent Of Clients Will Not Take Action Before They Check Out Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There's no way around it. Clients are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
83% Of Consumers Don't Trust Advertising
The traditional channels to reach clients aren't as influential as they used to be. Most users who no longer trust ads choose to focus on customers' suggestions online.
Source: Statuslabs
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do most clients read the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
More Than Half Of People Aged 25 To 34 Gave Reviews
According to Statista, the younger generations are seemingly the more vocal ones.
Source: Statista
United States Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews
When people check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of USA customers.
Source: Statista
64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Overall two thirds of businesses have good and outstanding ratings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our buying preferences.
According to social reviews data, Facebook impacts the majority of users' purchase decisions.
If it has positive reviews, Facebook reviews statistics expose that four out of five users are more likely to trust a local business.
Source: RevLocal