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60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.
Reviews and score data reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
73% Of Consumers Believe Consumer Reviews Are More Important Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with scores alone.
Customer reviews make the stats appear more genuine which is what the potential customers are searching for. Almost a 3rd of consumers say composed reviews are the only function that makes them think the sites' reviews are beneficial and pertinent.
Source: Fan and Fuel
Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'very influential'.
To show the importance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those very same customers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Reviews Shared On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Customers don't care how good your service or product was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our buying decisions.
According to social reviews statistics, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics reveal that 4 out of five users are more likely to rely on a local business.
Source: RevLocal
70 Percent Of Consumers Prefer To Find Out About A Business Through Reviews And Posts, Instead Of Advertisements
Ads are all well and good, but it deserves attempting a different approach also. Reviews are by far the very best method to find the truth about a product or service.
Source: Statuslabs
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses really utilize them.
Although we now understand why client reviews are so effective, most businesses apparently do not.
Source: LsaInsider
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Overall two-thirds of companies have good and exceptional ratings. Just 5% of businesses have a rating listed below 3 stars.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews
Communicating with your customers develops trust. Even something easy like responding to their reviews and remarks can make them feel appreciated.
As you might expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport