98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp each month. If you have not declared your totally free Yelp business page, this is as great a time as any.

Source: RevLocal

Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

More youthful people know the worth of being informed. User-generated material has an indisputable effect on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are various though, only 6% of people aged 55 or older check out reviews.

Source: Brightlocal

30% Of Clients Feel Favorable To A Business Which Answers Online Reviews

Communicating with your clients builds their trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, clients who feel this way are ready to invest more money with a company.

Source: Statuslabs

89% Of Consumers Like To Read Reviews On Their Smartphones

Be it via an app or a mobile browser, clients choose to read reviews on their phones.

Source: Statista

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Earnings

Businesses that treat customers well generally succeed, review sites help ensure of that.

Source: Statuslabs

71% Of Millennials Search Consumer Reviews Of Expert Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a medical professional or a lawyer.

Younger people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.

The share of customers, who take notice of the number of reviews is presently at 46%.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize A Service

This stat is one of numerous that illustrate the significance of online rankings. Now that news of consumer satisfaction travels this quick, keeping your customers happy is more important than ever.

57% of consumers have searched for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked just for services with a best five star score.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Problem

Reputation management stats suggest a company's reputation doesn't affect simply the customers. Potential team members also take a look at ratings and read reviews.

Source: Deloitte

More Than 4 Negative Reviews About A Business Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses really use them.

Although we now know why client reviews are so effective, the majority of businesses apparently do not.

Source: LsaInsider

Reviews Posted On Twitter Can Boost Revenues By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people say about very first impressions?

Users get their first impression of your businesses through reviews. Generally through less than 10 of them.

Think about asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone