More Than Half Of Customers Won't Use A Company If It Has Less Than A 4 Star Rating

This stat is one of numerous that highlight the importance of online scores. Now that news of consumer satisfaction travels this quick, keeping your consumers pleased is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Furthermore, 11 percent looked only for companies with an ideal five star rating.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Incredible 270%

User review stats reveal the purchase probability for a product with five reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

98 Percent Of Yelp's Website Visitors Bought From A Business They Discovered On The Site

Normally, 142 million consumers check out Yelp each month. This is as great a time as any if you haven't declared your free Yelp business page.

Source: RevLocal

A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

Google Accounts For 57.5% Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

53% Of Customers Expect Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

90 Percent Of Individuals Require Less Than 10 Reviews To Form A Viewpoint About A Business

You understand what people state about first impressions?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to compose one if you don't have reviews on your website.

Source: Martech Zone

74% Of Regional Businesses Have At Least One Google Review

One review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores statistics, we found out that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

Reviews Published On Twitter Can Help Grow Online Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

52% Of Customers Trust A Product More If It Has Negative Reviews Also

We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats reveal user-generated material can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent increase.

Source: RevLocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really utilize them.

Although we now know why customer reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

60 Percent Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being twice as likely to be influenced than women.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

71% Of Millennials Browse Consumer Reviews Of Professional Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to pick a medical professional or a legal representative.

Younger people (age 18-35) are even more likely to hire an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.

Source: Thomson Reuters

89% Of Buyers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile browser, people prefer to read reviews on their smart phones.

Source: Statista

83% Of All Young Clients Were Invited To Submit A Review Recently

Of those invited, 80% of clients did leave a review. Overall, businesses have asked 66% of all consumers to give a review on their company.

Source: Brightlocal