Only 6 Percent Of Consumers Do Not Trust Customer Reviews At All

According to consumer review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews first.

Source: Statista

US Buyers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people read reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.

Source: Statista

89% Of Individuals Want To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile internet browser, people young and old choose to read reviews on their phones.

Source: Statista

A One Star Increase In Rating Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat clients well typically prosper, review sites help make certain of that.

Source: Statuslabs

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples opinions before they ever trust what the producer says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

91% Of Companies Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of businesses question the integrity of online reviews. However, they realize the enormous effect user ratings have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

71% Of Millennials Search Consumer Reviews Of Professional Services

Over half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a legal representative or a doctor.

Young people (age 18-35) are much more inclined to work with a professional based on online reviews. Just 19% of millennials will think about working with a legal representative without any.

Source: Thomson Reuters

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies actually make use of them.

Although we now know why customer reviews are so effective, many businesses apparently do not.

Source: LsaInsider

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you want to purchase a new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read reviews.

With the help of other people, you manage to select one that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses

More youthful people understand the value of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Younger People Were Invited To Give A Review Recently

Of those asked, 80% of customers did post a review. In general, companies have asked 66% of all consumers to give a review on their company.

Source: Brightlocal

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review suffices for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Published On Twitter Can Help Improve Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews go on without a reaction. That's too bad, because those companies are losing clients that way.

Source: Review Trackers

The Typical Review Length Has Actually Gotten 65% Shorter Since 2010

At the present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a tweet.

Source: Review Trackers