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A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can raise your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% increase.
Source: RevLocal
89% Of Consumers Browse A Companies Replies To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
Software Reviews Impact Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
70% Of Consumers Prefer To Discover A Business Via Articles And Reviews, Instead Of Advertisements
Ads are all well and good, however it deserves trying a different approach as well. Reviews are without a doubt the very best method to discover the truth about a service or product.
Source: Statuslabs
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.
It is for this reason that businesses ought to be continuously asking for reviews.
Source: Statuslabs
Just 44% Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a surprisingly low number of businesses actually use them.
Although we now know why customer reviews are so effective, the majority of businesses obviously don't.
Source: LsaInsider
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider
Reviews have a massive effect on their decision when consumers have to choose a service provider.
Source: DemandGenReport
If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company
Consumers do not expect you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a company can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
88% Of Executives Consider Reputation Risk As A Top Business Concern
Reputation management stats indicate a business's reputation doesn't impact just the customers. Prospective team members likewise look at scores and read reviews.
Source: Deloitte
83% Of Clients Do Not Trust Advertising
The traditional channels to reach customers aren't as influential as they utilized to be. A lot of users who no longer trust ads pick to take notice of clients' recommendations online.
Source: Statuslabs
91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as recommendations from friends and family.
Source: Brightlocal
The Majority Of Popular Items Have A Typical Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to consumer rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
More Than Half Of Clients Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are evidently the more opinionated ones.
Source: Statista