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The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
Currently reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
89% Of Clients Review A Companies Responses To Reviews
Not only do many individuals check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
89% Of Shoppers Prefer To Read Reviews On Their Cell Phones
Be it via an app or a mobile browser, folks prefer to read reviews on their mobile phones.
Source: Statista
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you want to purchase a new vehicle and there are numerous models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.
With the help of other customers, you quickly pick one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
77% Of Clients Would Undoubtedly Give A Review If They Were Asked
More than a 35% would submit a review to notify others about their consumer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats suggest a business's reputation does not affect just the consumers. Potential team members likewise look at ratings and take a look at reviews.
Source: Deloitte
83 Percent Of Clients Do Not Trust Advertising
The traditional channels to reach customers aren't as influential as they utilized to be. Many users who no longer trust ads pick to take notice of clients' recommendations online.
Source: Statuslabs
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated material can do miracles in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44 percent boost.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users take notice of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
53% Of Americans Consider Product Reviews And Scores As The Most Important Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the buying decision.
Source: Statista
30% Of Clients Feel Comfortable With A Business Which Reacts To Online Reviews
Communicating with your consumers develops trust. Even something as basic as reacting to their comments and reviews can make them feel valued.
As you may expect, clients who feel this way are more willing to invest more cash with a business.
Source: Statuslabs
US Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American clients.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of American Clients
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the significance of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those exact same clients are likewise happy to accept slower shipping times for such items.
Source: Turntonetworks
63.6% Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the bottom of the list.
These online review statistics reveal the basic appeal of a site can just presume when it pertains to trust.
Source: Review Trackers
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients well usually succeed, review sites help ensure of that.
Source: Statuslabs
Google Accounts For 57.5 Percent Of All Reviews World Wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers