53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses in fact utilize them.

Although we now understand why customer reviews are so effective, most businesses obviously do not.

Source: LsaInsider

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your customers creates trust. Even something easy like reacting to their remarks and reviews can make them feel valued.

As you might anticipate, customers who feel this way are ready to invest more money with a company.

Source: Statuslabs

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are smart and desire the best bang for their buck. It's not surprising that that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Many Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

83% Of All Younger Buyers Were Invited To Post A Review Recently

Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

60% Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than women.

Reviews and ranking stats show people value the opinion of peers more than any other material.

Source: Collective Bias

88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices

Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Just 6 Percent Of Customers Don't Trust Client Reviews At All

According to consumer review data, a tremendous 19% of consumers always trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

83% Of Clients Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. Many users who no longer trust ads pick to pay attention to clients' suggestions online.

Source: Statuslabs

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US consumers consider reviews as 'incredibly influential'.

To highlight the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those same customers are also willing to accept slower shipping times for such items.

Source: Turntonetworks

61% Of Local Businesses Have An Average Rating Of 4 To 5 Stars

Typically 2 out of 3 companies have good and outstanding rankings. Just 5% of companies have a score below 3 stars.

Source: Brightlocal

15% Of Users Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15 percent of possible clients will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat clients fairly generally prosper, review websites help ensure of that.

Source: Statuslabs