83% Of All Young Customers Were Asked To Post A Review Recently

Of those invited, 80% of clients did post a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Product Might Reduce Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Only 6% Of Consumers Don't Rely On Client Reviews At All

According to customer review data, a tremendous 19% of customers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent

It sounds crazy, but negative reviews can be a positive factor for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

15 Percent Of Customers Do Not Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible clients will not even think about doing business with a company they can't find opinions about.

Source: Statuslabs

Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other customers, you manage to decide on one that works for you. That's how positive reviews convert consumers into customers.

Source: Consumer Affairs

Favorable Reviews Encourage 68 Percent Of Customers To Choose A Local Business

Since the huge majority of customers check out reviews, you would want yours to be inviting to new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the huge impact user rankings have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.

Source: Career Arc

72% Of Customers Will Not Take Action Unless They Read Some Reviews

Irrespective of how enticing your marketing is, you still need client reviews. There is no other way around it. Customers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how great your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Consumers understand businesses lose their touch all the time, which is why most of them find older reviews unimportant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star rating is the first thing consumers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have gone to a supplier. Online review trends reveal people choose to comment if they had a favorable experience, rather than a average or negative one.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and want the best bang for their dollar. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

60% Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.

Reviews and score stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

95% Of Disappointed Clients Will Go Back To A Business If A Business Makes An Effort To Resolve Issues Quickly And Efficiently

Consumers don't expect you to be perfect. They do expect you to fix things when they go wrong. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'very influential'.

To illustrate the significance of online reviews and ratings, did you understand that 81% of consumers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such products.

Source: Turntonetworks

89% Of Shoppers Like To Read Reviews On Their Mobile Devices

Be it through an app or a mobile browser, clients choose to read reviews on their mobile phones.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise affect our buying decisions.

According to social reviews data, Facebook affects the majority of users' purchase choices.

If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business.

Source: RevLocal