72% Of Clients Won't Take Action Before They Read Some Reviews

Regardless of how captivating your marketing is, you still require customer reviews. There's no way around it. Customers are still ready to hear you out, however they trust other people more.

Source: My Testimonial Engine

95% Of Unsatisfied Consumers Will Go Back To A Business If A Company Takes Care Of Problems Quickly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation doesn't impact simply the clients. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

More Than Half Of Shoppers Aged 25-34 Wrote Reviews

According to Statista, the more youthful generations are clearly the more opinionated ones.

Source: Statista

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.

Source: RevLocal

89% Of Consumers Read A Businesses Feedback To Reviews

Not only do many consumers read the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2% of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they realize the enormous effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Consumers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. For that reason, purchasing choices are made rapidly.

Online reviews are obviously persuasive, yet online marketers have not necessarily come to value the power of them.

Source: Martech Zone

53% Of Consumers Anticipate Companies To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact make use of them.

Although we now know why client reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your website's SERP ranking.

Looking at online scores statistics, we learnt that a company needs to have a minimum of 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

Favorable Reviews Motivate 68% Of Customers To Choose Local Businesses

Given that the large majority of customers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals spend more than five times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

53 Percent Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and want the very best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista