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83% Of All Young People Were Asked To Submit A Review Recently
Of those asked, 80% of customers did post a review. Overall, businesses have asked 66% of all consumers to leave a review on their business.
Source: Brightlocal
49% Of Consumers Consider The Quantity Of Online Reviews As An Important Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their number and recency too.
The share of customers, who take note of the number of reviews is currently at 46%.
Source: Brightlocal
Visitors Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Buying decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Only 6% Of Customers Don't Trust Customer Reviews At All
According to customer review stats, a massive 19% of consumers constantly trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business
Because the vast bulk of consumers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Online Item Reviews About An Item Can Improve Its Conversion Rate By An Incredible 270%
User review stats reveal the purchase probability for an item with five reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
77% Of Customers Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how excellent your service or product was in the past. Part of why online reviews matter is because they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach clients aren't as prominent as they used to be. The majority of users who no longer trust advertisements choose to focus on customers' suggestions online.
Source: Statuslabs
A One Star Boost In Rating Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly typically prosper, review sites help ensure of that.
Source: Statuslabs
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider
When consumers need to choose a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
82% Of Customers Go To Review Sites Due To The Fact That They Want To Purchase A Product Or A Service And Want To Get The Truth About Business Product Or Services.
Users come because they have actually already formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.
Source: RevLocal