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73% Of Customers Believe Consumer Reviews Are More Crucial Than Star And Number Scores
Online review stats make it clear people aren't pleased with scores alone.
Written reviews make the statistics appear more genuine which is what the would-be consumers are looking for. Almost a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other individuals opinions before they ever trust what the producer says. The reason, makers' descriptions are basically ads.
Source: Martech Zone
Reviews Posted On Twitter Can Boost Revenues By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social reviews statistics, Facebook affects over half of users' purchase decisions.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat consumers well usually prosper, review websites help ensure of that.
Source: Statuslabs
86% Of Consumers Would Think About Composing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they invest at your business. If you provide an excellent experience, they will be willing to share it.
Source: Brightlocal
If They Were Asked, 77% Of Consumers Would Definitely Give A Review
More than a 35% would post a review to educate others about their client encounter and 24% would certainly direct their review to the company itself.
Over a 26% would be willing to give a review to help other people with their choice making process.
Source: Podium
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
If A Company Makes An Effort To Resolve Problems Rapidly And Effectively, 95% Of Disappointed Clients Will Return To A Company
Consumers do not anticipate you to be perfect. When things go wrong, they do expect you to deal with things. If there is nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Users Reading Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
15 Percent Of Customers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of prospective customers won't even think about working with a business they can't discover viewpoints about.
Source: Statuslabs
30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Staying connected with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you might anticipate, customers who feel this way are happy to spend more cash with a company.
Source: Statuslabs
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews remain without a reply. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers