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Positive Reviews Encourage 68 Percent Of Customers To Choose A Local Business
Considering that the vast bulk of consumers check out reviews, you'd want yours to be appealing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats reveal the general popularity of a website can just presume when it pertains to trust.
Source: Review Trackers
89% Of Clients Review A Companies Reactions To Reviews
Not only do the majority of customers read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Most people check out many more reviews to get a better idea of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
Customers Might Spend 31 Percent More With A Business That Has Great Reviews
Focus on this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review stats reveal to us precisely just how much more.
Source: Martech Zone
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats indicate a company's reputation doesn't affect simply the clients. Potential team members also take a look at scores and read reviews.
Source: Deloitte
Most Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a unfavorable or mediocre one.
Source: Brightlocal
Online Item Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review statistics show the purchase probability for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from sufficient to enhance your site's SERP ranking.
Looking at online scores data, we learnt that a business needs to have a minimum of 40 reviews before clients "Award" it with a star.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Definitely Give A Review
More than a 35% would post a review to inform others about their customer encounter and 24% would undoubtedly direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz